Terms & Conditions

These terms govern the use of this website and, at a high level, how engagements with Falah.pro work. Each client project is governed by its own written proposal, which takes precedence over this page where they differ.

1. Custom, business-to-business engagements

Falah.pro provides services to businesses. Every plan is custom: scope, deliverables, timeline, and price are set out in a written proposal based on the current state of your business and the goals you share with us. Work begins once the proposal is accepted and any agreed deposit is received.

2. What you can expect from us

• A fixed price and scope agreed before work begins.
• Live preview access while your project is built.
• Honest reporting on results once systems are live.

3. What we expect from you

• Timely access to the accounts, content, and approvals a project needs.
• Accurate information about your business.
• Payment per the schedule in your proposal.

4. Intellectual property

On full payment, you own the deliverables built for you: your website, its content, and custom tools specified in your proposal. We retain the right to use general techniques, frameworks, and non-confidential learnings, and to showcase completed work in our portfolio unless you ask us not to.

5. Third-party services

Projects commonly rely on third-party platforms (hosting, ad networks, AI providers, payment processors). Their availability and pricing are outside our control, and your use of them is subject to their own terms.

6. No guarantees of specific results

We build systems designed to grow your business, and we report honestly on performance. Marketing outcomes depend on factors beyond any agency's control, so specific revenue results are not guaranteed unless expressly written in your proposal.

7. Liability

To the maximum extent permitted by law, our total liability under an engagement is limited to the fees you paid for that engagement. We are not liable for indirect or consequential losses.

8. Changes

We may update these terms from time to time. The date above reflects the latest revision.

Contact

Questions: Shan@Falah.pro.